All guides

Operations

How do I bill a guest for electricity, damage, or other one-off charges?

Charge individual beds — or a whole floor, room, or property — for costs beyond rent.

  1. 1

    Open Operations → Other Charges

    Go to Operations → Other Charges and pick a property. This is for anything billed on top of rent: Electricity, Water, Damage, Penalty, Meals, or Other.

  2. 2

    Add a charge to one or many beds at once

    Click Add charge. Under Applies to, choose how wide the charge should spread: Whole property, a floor, a room, or a single bed. Pick the Charge type, enter the Amount per bed (₹), and the Month/Year it's for. If the type is Other, also fill in a short Label (e.g. "Broken chair"). Click Add charge to save.

    GST defaults to the property's own GST setting — expand Advanced: override GST for this charge only if this specific charge needs a different rate.

  3. 3

    Vacant beds are skipped automatically

    When you charge Whole property (or a floor/room with empty beds in it), only currently occupied beds actually get billed — vacant beds are silently skipped. The confirmation toast tells you how many beds were charged and how many vacant ones were skipped, so double-check that number matches what you expected.

  4. 4

    Bulk upload charges from a spreadsheet

    For charging many different amounts at once (e.g. this month's electricity split unevenly per bed), click Bulk upload instead. Pick the Month/Year, click Download template to get an .xlsx with one row per occupied bed and one column per charge type — leave a cell blank to skip that charge for that bed. Fill it in and click Upload. You'll get a results screen showing how many rows succeeded or failed.